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Residential
Plumbing Services
Frequently Asked Questions
Question: Recently
my water bills appear
to be rather high. None of the faucets
appear to leak. What else could contribute
to a high water bill?
Answer: You may want to check to see
if a toilet is leaking. First, check the
water level to ensure that water is not
overflowing the tank by way of the overflow
pipe. This is the pipe in the middle of the
tank. It has a small tubing connected to it.
If water is running into the overflow,
adjust the fill valve to stop the flow
approximately 1 inch below the top of the
overflow tube or to the water level mark
stamped on the side of the tank. Second, put
a few drops of food coloring into the tank
to test the flush valve mechanism. If the
water in the bowl changes color within 15
minutes, this is an indication that water is
leaking into the toilet bowl and that the
ball or flapper needs to be replaced.
Question: How often should I have my
septic system inspected?
Answer: Septic systems should be
inspected and pumped a minimum of once every
three to four years. You may not be
experiencing any problem now, but a full
septic tank may allow unwanted solids to
flow into the drain field, which is the part
of the system that consists of a
distribution box, with a series of connected
pipes. Each pipe allows water to flow into a
bed of stone that drains into the ground. If
paper and other solids flow into the drain
field it becomes blocked and ineffective. A
blocked drain field is costly to repair or
replace.
Question: The temperature of my
hot water seems to
be higher than what I think I need. How can
I conserve energy, yet also be sure that
there is an adequate amount of hot water?
Answer: Most people are comfortable
with their hot water set at 120 degrees
Fahrenheit, which is also the new standard
that manufacturers use when pre-setting it
at the factory. If you have an older model,
set the thermostat at medium. On a gas
model, there is a dial on the front of the
gas valve. On electric models, the
thermostats (there may be two) are concealed
behind the two panels on the side of the
tank. NOTE: Turn off the electricity before
removing the panels. There are exposed wires
behind the panels containing HIGH VOLTAGE.
For additional information please
call us at
(800)
847-8676
or email us
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